Privacy

Our commitment to respecting your privacy.

This web site is structured so that you can visit each page without identifying yourself or revealing any personal information. Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with Helios Software Solutions. We only use the information we collect about you to process orders. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?

When you place an order, we need to know your name, e-mail address, mailing address and credit card details. This allows us to process and fulfill your order and to notify you of your order status. We retain your contact details, so that we can provide a service in replacing lost license keys. We do not retain credit card details.

We may also use the information we collect to occasionally notify you about important updates to the web site and new TextPad releases.

We may monitor customer traffic patterns and site usage to help us develop the design and layout of the site.

How does Helios Software Solutions protect customer information?

When you place an order, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. The customer data and orders we collect are protected against unauthorized access.

Will Helios Software Solutions disclose to outside parties the information it collects?

We will not sell, trade, or rent your personal information to others. However, we may release account information to (a) comply with law, (b) enforce or apply the terms of any of our user agreements or (c) protect the rights, property or safety of Helios Software Solutions, our users, or others.

In summary

Helios Software Solutions is committed to protecting your privacy. We use the information we collect on the site to make shopping as easy and pleasant as possible. We do not sell, trade, or rent your personal information to others.

Your consent

By using our web site, you consent to the collection and use of this information by Helios Software Solutions. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.